Getting it to you
Shipping & Returns
Everything you need to know about getting your B gear, and what to do if something isn't right.
Shipping
We currently ship within India only. All orders are processed within 1–2 business days of payment confirmation.
- —Orders are not processed on weekends or public holidays.
- —International customers are responsible for any duties, taxes, or customs fees.
- —Tracking information is emailed once your order ships.
Returns & Exchanges
We want you to love your B gear. If something isn't right, we'll make it right.
Return window
Returns are accepted within the period stated at the time of purchase. Details will be confirmed before launch.
Item condition
Items must be unworn, unwashed, and have original tags attached. We cannot accept items that have been worn, washed, or damaged.
Sale items
All sale items are final sale and cannot be returned or exchanged.
Plushies
Plushies may be returned if unopened and in original packaging within the stated return window.
How to return
Email us
Use the contact form on our Contact page with your order number and reason for return.
Get your label
We'll send return instructions within 1–2 business days.
Ship it back
Drop it off using the return instructions provided. Keep your receipt.
Refund issued
Refunds are processed after we receive and inspect your return. Timing depends on your payment method.
Damaged or wrong item?
If you received a damaged item or the wrong product, contact us via our Contact page within 7 days of delivery with a photo. We'll sort it out immediately — no questions, no hassle. B does not believe in making things difficult.
Contact us